Greetings Providers:
We are excited to announce that, this weekend, Provider Portal 2.0 will be deployed! Please take a moment to review the linked documents, which include the following:
- Portal Expansion – WHAT YOU NEED TO KNOW
A one-pager highlighting important information Portal users need to know before and post deployment - Provider Portal – Accessing DUO and Portal 2.0
An overview of multifactor authentication requirements for accessing Portal 2.0 - Provider Portal – User Guide
An overview of new functionality and how to document case management activities
In order for a successful day one…
- Each agency must have an agency domain email
- Each user must have an associated agency domain email address
- Each user must have a defined role
Thank you.
SHINES Team
