Greetings Providers:

 

The SHINES Team has prepared a Portal Troubleshooting Guide. Take a moment to review and share with staff. Remember that in addition to this self-help reference tool, details on accessing Portal (DUO and logging in), understanding functionality, and documenting case management activities can be found in the user guides previously distributed. (A copy of the SHINES Portal User Guide is posted in the "Key Documents & Forms" section of www.gascore.com.)

 

Thank you.