Dear CPA Providers:
You now have the option to remove members from a home until you submit the initial approval for review by OPM. This feature helps you to manage household composition for homes that are reopening after a period away from fostering, homes moving from one provider to another, or homes that experience changes in composition during the inquiry period.
To remove a member, click directly on the member's name, or click on the Members tab and select the relevant member. On the Members >> Member Data screen, a green button labeled "Remove Member" appears below the regular "Save" button if the home has not yet been submitted and the member is not the primary caregiver. You will be given a chance to cancel/confirm before GA+SCORE removes the record.
FAQs:
- Why isn't the button visible on the Members >> Member Data screen?
The button appears only for homes with the status "Initial Approval - open for editing" and only for members with roles other than Primary Caregiver. If a home has been grandfathered in or reopened with your program within 3 years of a prior closure -- if for any reason the home is not in the status "Initial Approval - open for editing" -- you cannot use this feature. Use the move-out addendum instead.
You may also need to refresh the screen (or clear your browser cache) if you have not set your browser to check for new code following the instructions under "Technical Requirements" in the GA+SCORE User Manual.
- How do I remove the primary caregiver from a home?
You cannot remove the primary caregiver from a home. If there is also a secondary caregiver, contact support@gascore.com to have the primary and secondary caregivers switched; then you can remove the newly appointed secondary caregiver.
- How do I remove a member once the initial approval has been submitted?
You cannot make changes to a home's composition while the initial approval is pending review. If the initial approval is rejected, you can remove the member with this button once the home's status returns to "Initial Approval - open for editing". Changes to open homes require an addendum. Use the type "Household Composition Change - Move Out".
- What do I do if I've removed a member by accident?
Please be thoughtful with the remove button and its confirmation dialog. If you remove a member in error, contact support@gascore.com for assistance.
Thank you.
GA+SCORE Support Team