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E-Blast: New GA+SCORE Addendum Type: Update an Existing Member

February 26, 2021 2:27 PM

Dear CPA Providers:
 
A new type of foster home addendum is now available in GA+SCORE on the green Profile >> Addenda screen. This addendum, "Update an Existing Member", can be used to update any information displayed on the green Members >> Member Data screen, such as name, date of birth, social security number, and role. As with all addenda, you can submit one record at a time; to update multiple household members, submit one addendum and then begin another. Changes will take effect immediately when the addendum is submitted.
 
When you submit this addendum, the uploaded Addendum Document should contain:
  1. A clear description of the changes made in GA+SCORE: e.g., "PC's last name changed from Smith to Smith, Jr." or "Social security number added for Christina's 18th birthday". This is important for helping OPM's resource developers update SHINES.
  2. Any documentation supporting the change.
  3. Information about the effect on the household, if any. For instance, if a household member's role has changed, the addendum document should discuss the impact. Please note that if your addendum changes the individual in the secondary caregiver role, the home will be placed in Unapproved status until it has been reviewed by OPM.
Please see the following guidance on when and how to use this new addendum type:
  • You SHOULD use this addendum type if a member record in GA+SCORE is incomplete or contains an error. For instance, if a youth turns 18 and requires a social security number, or if a name is misspelled, the "Update an Existing Member" addendum allows you to correct the record.
  • You SHOULD use this addendum type if a current household member becomes the secondary caregiver.
  • You SHOULD use this addendum type if you previously submitted an addendum to add a household member but it contained an error. This will allow you to correct the error without creating a duplicate member record.
  • You SHOULD NOT use this addendum type to add or remove members from a household. Use the existing "Add Secondary Caregiver", "Add Other Member", "Move Out", and "Returning Member" addenda types for those changes.
  • You SHOULD NOT use this addendum type if you have accidentally created a duplicate member. Instead, contact support@gascore.com for assistance in deleting the record.
If you have questions about using this screen in GA+SCORE, please contact support@gascore.com. If you have questions about updates to SHINES based on an addendum you've submitted, please contact the RD assigned to the submitted addendum. If you have general questions about DFCS policy on FH member data, please contact the RD on duty.
 
Thank you.
 
GA+SCORE Admin and The Office of Provider Management