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E-Blast: GA+SCORE site maintenance completed -- new user manual available

September 8, 2021 7:47 AM

Dear Providers and System Users:

Welcome to the new GA+SCORE!

We've changed the look of GA+SCORE to make it easier to use (including on phones & tablets). You'll see changes everywhere, but nothing has moved from its current screen: you'll find the same items on the same screens. For more information, please download a copy of the updated GA+SCORE User Manual from, under Key Documents & Forms.

CPA users, please be aware that the green Profile >> Addenda screen has changed significantly to make it possible for OPM to request revisions to an addendum after you submit it. Updates affect all addendum types but particularly New Secondary Caregiver, New Other Member, and Change of Address. These types now require you to first "Report Changes" and then, after all documentation is completed and uploaded, to submit the final addendum. The updated user manual describes the process beginning on page 30.

If you have questions or feedback about the updates, please reach out to us at We appreciate your patience with this project and we hope you enjoy using the new GA+SCORE.

Thank you,