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E-Blast: Memo: Temporary Expansion of Virtual Contacts and Upcoming Response Time Change

January 13, 2023 11:58 AM

Dear Providers: 
The expanded use of virtual contacts is being continued for families, children, and youth when there is a reasonable assumption of no present or impending danger. Additionally, the current 72-hour response time will be changed to 5 business days in early 2023.
Please review the linked memo for additional information about the appropriate types and frequency of virtual contacts and the response time change. 
Thank you.
Office of Provider Management