Dear Providers:

SHINES is requesting your help to review the list of SHINES users for your program and determine whether the listed accounts are still active.

Who should review?
For each program, the GA+SCORE users who are listed on the orange Contact Information screen as the Site/Program Director or the GA+SCORE Reporting Contact have access to the review screen. If your program does not have a staff person selected for those roles, or if the selection is out of date, please update the Contact Information page first so that the Site/Program Director and/or GA+SCORE Reporting Contact can access the SHINES user review.

How do I review?
As the Site/Program Director or the GA+SCORE Reporting Contact, log into GA+SCORE and click on the orange Profile tab. (If you have access to multiple sites, first select a site from your list to view the orange tabs.) The "SHINES User Management" link appears on the right under the tabs. On the review page, indicate for each SHINES user account whether the account is still active, or whether and when it was suspended. You can save your work and return as often as necessary. When you are finished, click "Save and Submit"; you cannot make further edits after submitting.

If you are responsible for multiple sites, remember to return to the main menu to select the next site for review.

When do I review?
Please review and submit the SHINES user list for each program by February 17th.

Thank you.

The Office of Provider Management & SHINES Team