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The Office of Provider Management hosts trainings for current providers, including the 120-hour RBWO Foundations training for new staff in specified roles, Reasonable and Prudent Parenting, Every Child Every Month (ECEM), and other topics. GA+SCORE also posts training information supplied by other DFCS departments, including IMPACT Train-the-Trainer sessions. OPM may also post registration information for other public and private trainings of interest to RBWO providers.

Training Opportunities

RBWO Foundations is a 160-hour RBWO new-hire training course which supports the development of knowledge and skills of RBWO staff who serve in case support and supervisory positions within their RBWO agencies. Foundations addresses child welfare career preparatory areas that build general knowledge regarding child welfare practices and policy in DFCS, RBWO standards and working in partnership with DFCS case managers. The overall objective of Foundations is to provide RBWO staff with information to help them be successful in their RBWO roles which includes working within the DFCS practice model, understanding DFCS policies, RBWO standards and working in partnership with DFCS case managers to accomplish positive outcomes for children and families. Details are available in the RBWO Foundations Standards Guide.
RBWO Foundations Classroom Registration: The classroom component of RBWO Foundations is a one-week in-class session for only existing providers with staff in the roles CSS, CSW, and HSP. Register by clicking a training on the calendar; you will receive an immediate confirmation email. If you sign up for a training and cannot attend, you are required to contact the OPM Training Department go cancel your registration. To cancel or make changes to your registration, please contact the Training Department at -- spaces are limited and your cooperation is essential.
RBWO E-Learning / Field Practice Registration: The E-Learning/Field Practice component is completely individual. Effective June 2016, registrations must be submitted through GA+SCORE (click here for details). Your registration confirmation and materials will be sent to you by the Office of Provider Management. Participants are allowed 90 calendar days in which to complete this component, which consists of 120 hours of material. Once you have registered, click here to access training materials.
For support with Foundations, please send inquiries to
RBWO Foundations Q&A: A Questions and Answers webinar/teleconference on RBWO Foundations was held on October 16, 2013. A general overview of the RBWO Foundations Standards Guide was covered, followed by open Q & A. If you missed the webinar, click here to watch the archived recording. If you have any questions, please email

Upcoming Training Sessions

Monday, June 12, 2023 - Friday, June 16, 2023    9:00 AM - 4:30 PM
Online Training
Register here.
Monday, June 26, 2023 - Friday, June 30, 2023    9:00 AM - 4:30 PM
Online Training
Register here.
DFCS supervisors should use the online registration system to register DFCS staff, foster parents, and contractors for this class. Private agencies (including individuals who plan to contract with DFCS in the future) should use this form to register* for the class. Please send all class availability inquiries and registration forms to
If you are an IMPACT lead or provider, please click here to gain access to some useful resources. You will be directed offsite to a Microsoft OneDrive web page. Close that window to return to this website.
*Save a copy to your computer and open it locally to use the fillable PDF feature. The form will not be fillable if opened in your browser. Form updated 1/22/2020.

Upcoming Training Sessions

Monday, June 12, 2023 - Friday, June 16, 2023    9:00 AM - 4:30 PM
Savannah: Savannah Technical College
Crossroads Campus
190 Crossroads Pkwy, Suite 100
Savannah, GA 31407
Crossroads Campus - Room 188
Monday, July 24, 2023 - Friday, July 28, 2023    9:00 AM - 4:30 PM
Tifton: Southern Regional Tech
52 Tech Drive
Tifton, GA 31794
Business Building - Classroom D103
The Office of Provider Management and Care Solutions provided in-person FY 2018 Performance-Based Placement training in Macon in October 2017. The training was geared toward staff of CCIs, CPAs, ILPs/TLPs who are responsible for PBP reporting in GA+SCORE or who need to learn more about reading PBP measures, scorecards, and data detail reports. To see all of the training materials and videos presented for FY18 PBP requirements, please click here.
No training currently scheduled - check back soon.
Every Child, Every Month (ECEM): Click here to view a webinar that covers what it means to do a purposeful visit and effectively document the contact as well as enter it into the GA Shines Portal.
Reasonable and Prudent Parenting: Click here to read more.
Additional training areas:
  • Understanding OPM (HSP, CSW, CSS, Direct Care Staff) – 2 training hrs.
  • ECEM/EPEM (HSP, CSW, CSS) – 2 training hrs.
  • Significant Event/Purposeful Reporting (HSP, CSW, CSS,) – 2 training hrs.
  • Navigating GA+SCORE (HSP, CSW, CSS) – 2 training hrs.
  • Reasonable & Prudent Parenting Standards (HSP, CSW, CSS,) – 2 training hrs.
  • Casey Life Skills Assessment and the ISP (HSP, CSW, CSS,) – 2 training hrs.
  • Policy Violation Assessment (PVAs) (HSP, CSW, CSS,) – 2 training hrs.

Upcoming Training Sessions

Wednesday, June 21, 2023    10:00 AM - 12:00 PM
Online Training
RBWO Roles and Responsibilities
The State Office Care Coordination Treatment Unit offers training and technical assistance to both DFCS and RBWO providers. The current training list offers a unique opportunity to gain valuable information to assist with working with high-end youth. Participants can also meet and engage directly with members of CCTU, as well as foster better lines of communication between DFCS field staff and providers. Many of these training opportunities are scheduled at the request of the county office or agency. To request training or technical assistance in a particular county or at a provider location, please email:
  • Understanding CCTU
    The Care Coordination Treatment Unit assists DFCS field operations with identifying appropriate placements for high-end, complex youth. Upon completion, participants will better understand the foundational objectives and key responsibilities of CCTU and develop new strategies for work with this difficult population of youth.
  • Waivers and Program Designations
    Participants will understand the differences between RBWO Program Designation Memorandums and waivers. They will become familiar with approval designees and understand the submission process upon completion of the training.
  • MWO Matters
    This training will allow participants to identify challenges with MWO placements and strategize ways to overcome many of the barriers. Participants will become familiar with associated behaviors, solutions for maintaining placement, crisis stabilization, and much more.
  • Placement Matters (DFCS only)
    This training is designed to educate DFCS field staff on how to locate placement for children entering foster care and making placement moves. Participants will learn how to seek support, and who the key players are at each level of the process related to difficult-to-place youth.
  • County Roundtable Staffing (DFCS only)
  • On-Site Technical Assistance (Providers only)
No training currently scheduled - check back soon.

Training Calendar

June 2023

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Upcoming Training