Current Providers
The mission of the Division of Family and Children Services (DFCS) Foster Care program is to strengthen families, protect children from further abuse and neglect and to assure that every child has a permanent family. The private provider community is an important and integral part of DFCS's ability to achieve its mission. The Room Board and Watchful Oversight (RBWO) supports the DFCS mission and provides guidance to Child Caring Institutions and Child Placing Agencies contracted with DFCS.
Resources For Current Providers
You have found the central location for forms and documents relevant to currently contracted RBWO providers! All files shown are the current version, although the document may reflect an earlier fiscal year if nothing has been updated.
- FY 2024 RBWO Minimum Standards
- FY 2025 RBWO Minimum Standards
- Foster Home Addenda Info Sheet
- GA+SCORE Provider User Manual
- PBP Measurements & Standards Guide
- PBP Measurements Training Videos
- PBP Provider Score Dispute Notification Form
- PBP Guide -- ILP/TLP Quick Guide
- PBP Provider Dispute Form Instructions
- RBWO Policy Violation Assessment Process Guide
Please click on the appropriate check for forms and instructions. For upcoming training information, click on the Training Calendar.
The Office of Provider Management hosts trainings for current providers, including the 120-hour RBWO Foundations training for new staff in specified roles, Reasonable and Prudent Parenting, Every Child Every Month (ECEM), and other topics. GA+SCORE also posts training information supplied by other DFCS departments, including NTDC Train-the-Trainer sessions. OPM may also post registration information for other public and private trainings of interest to RBWO providers.
Eblasts are now available inside GA+SCORE accounts instead of on the website. To see & search recent messages, sign in, then go to Quick Links >> Eblast History.
All approved Georgia Department of Human Services (DHS) policy is available on their Policy and Manual Management System (PAMMS) website. In the left navigation, select Division of Family and Children Services and then Child Welfare Services.
Frequently Asked Current Provider Questions

Where are the key documents for current providers?

Can I log into GA+SCORE?

How do I log into GA+SCORE?

What is GA SHINES?

For CPAs: How do I remove a foster home member in GA+SCORE?
Upcoming Events
MAY
5
Mon
RBWO Foundations
RBWO Foundations Classroom Training is conducted using a hybrid model. There will be four (4) days of virtual training via Microsoft Teams. Participants will then be required to take the test in person. Testing will be done in Norcross, GA, the week after training concludes. The testing dates are listed on the registration website. Participants will sign up for their testing date and time at the conclusion of classroom training.
MAY
14
Wed
Reasonable and Prudent Parent Standards (RPPS)
Reasonable and Prudent Parent Standards (RPPS)
MAY
14
Wed
RPPS
Reasonable and Prudent Parent Standards (RPPS)
MAY
19
Mon
Resource Development Highlights
Resource Development Highlights
MAY
19
Mon
NTDC
Suite 100 - Room 188
NTDC Train-The-Trainer (TTT)
MAY
29
Thu
Provider Contact Standards
Provider Contact Standards
JUN
2
Mon
RBWO Foundations
RBWO Foundations Classroom Training is conducted using a hybrid model. There will be four (4) days of virtual training via Microsoft Teams. Participants will then be required to take the test in person. Testing will be done in Norcross, GA, the week after training concludes. The testing dates are listed on the registration website. Participants will sign up for their testing date and time at the conclusion of classroom training.
JUN
18
Wed
Individualized Service Plan Refresher
Individualized Service Plan Refresher
JUN
18
Wed
Individualized Service Plan Refresher
Individualized Service Plan Refresher
JUN
23
Mon
RBWO Foundations
RBWO Foundations Classroom Training is conducted using a hybrid model. There will be four (4) days of virtual training via Microsoft Teams. Participants will then be required to take the test in person. Testing will be done in Norcross, GA, the week after training concludes. The testing dates are listed on the registration website. Participants will sign up for their testing date and time at the conclusion of classroom training.
JUN
23
Mon
NTDC
Suite 350 - Room 306 - Training Room C
NTDC Train-The-Trainer (TTT)