Welcome to the DFCS Placement Resource Operations (PRO) Unit
The PRO Team is a state office function within the Foster Care Services Section and supports DFCS Case Managers in the identification of appropriate High-End MWO placements. These youth are identified as having serious to severe behavioral, emotional, medical needs and developmental disorders.
Resources For DFCS Staff
Submit a Waiver or Placement Assistance Request
The PRO Team processes routine and emergency waiver requests for a variety of needs of children placed in CCIs and CPAs. We also process requests for placement assistance waivers that meet one or more high-end criteria. Browse around the other links in this area to find useful forms and resources.
The MATCH! E-Tool is a placement search tool that pulls information in real-time from provider's data in GA+SCORE. To read more about the tool and begin your search, click here.
Universal Application and Placement Referral Form
Effective February 20, 2017, the new Universal Application and Placement Referral Form serves as the singular document for RBWO Program Designations requests, Specialized Foster Care requests and placement referrals.
RBWO Provider Profile Guide
The RBWO Provider Profile Guide is a comprehensive directory of all RBWO-contracted Child Placement Agencies (CPAs) and Child Caring Institutions (CCIs). The RBWO Provider Profile Guide is updated quarterly after scoring has occured and Scorecards have been released. The Guide is composed of all RBWO provider profiles and includes the quarterly Performance-Based Placement score/grade, description of services and contact information. Click here to download the Guide (PDF).
RBWO Approved Provider List
Need a simple listing of approved RBWO providers? Click here for a real-time MS Excel download powered by GA+SCORE.
Hoteling Waiver Requests - UPDATE effective 12/12/2017
County Staff: Please click here to read about an important change in the process for submitting hoteling waivers.
Frequently Asked DFCS Questions
What is the PRO Team?
Do I need a user account for GA+SCORE to submit a waiver or placement assistance request?
What is the Universal Application and Placement Referral Form?
How do I contact the PRO Team?
How do I search for the best available placement match?
Where can I find a list of county DFCS offices?
How do I submit a hoteling waiver request?
How do I check the status of my waiver/placement assistance submission?