Welcome to the DFCS Placement Resource Operations (PRO) Unit

Unit Overview:

• Download the MWO RESOURCE GUIDE.
• Download the provider map (updated March 2017).

RBWO Program Designation, Specialty Waivers and Placement Assistance Requests:

CCTU Unit On-Call Schedule

Psychiatric Residential Treatment Facility (PRTF)

Inquiries regarding admission, discharge and temporary state-funded waiver requests should be directed to the following PRO Team Specialist for assistance and tracking purposes. On all requests, please carbon copy cctu.support@dhs.ga.gov

• PRTF Provider Payment Process Standard Operating Procedures (SOP)

Amerigroup and Georgia Families 360° Program Meetings

The Georgia Department of Community Health is transitioning children, youth and young adults in foster care, children and youth getting adoption assistance and select youth in the juvenile justice system to a single statewide Care Management Organization (CMO) starting March 3, 2014. Amerigroup is the designated statewide CMO responsible for coordinating the care of these children and youth.

• Georgia Families 360- Members Plans & Benefits: (Foster Care, Adoptions Assistance & Juvenile Justice Members)
• Georgia Families 360- Providers (Useful Links, Additional Forms, FAQ’s and Helpful Resources)
• Georgia Families 360, Stakeholder Training Center (online resource for all the educational tools, assessments, news and events you need to stay informed.)

The Community Training and Education Department for Georgia Families 360° at Amerigroup is starting its Member and Provider town halls on July 9th, 2015 in Savannah. Additional meetings are scheduled in six sites statewide during the month of July. These sessions are open to CCI and CPA providers, foster parents, and DFCS staff with questions.

For information about locations, dates, and reservations, please click the appropriate link below:

•CCI/CPA providers who are also AMG providers (requires RSVP)

•Other CCI/CPA providers and foster parents

PROresources - Below are useful resources, with more to come in the near future:

• RBWO Provider Profile Guide (MWO only)
• Amerigroup Psychiatric Residential Treatment Facility (PRTF) Providers Frequently Asked Questions
• Amerigroup Member Handbook
• Amerigroup Frequently Asked Questions
• DBHDD Crisis Stabilization Units (CSUs)
• Partial Hospitalizations Providers (PHPs)
• DFCS RBWO Provider Payment Process Standard Operating Procedures (SOP): Contracted
• DFCS RBWO Provider Payment Process Standard Operating Procedures (SOP): Non-Contracted

PROfacts - News and Updates

• Memorandum For DFCS Placement Providers regarding Adoption Assistance for children placed outside of the adoptive home -- 1/4/2017

• Provider Payments Issues: Tips for Entering and Verifying Placement Records

• Universal Application (required for RBWO Program Designation and Specialized Foster Care Waivers) and Frequently Asked Questions

• The Universal Application (Child Placement Referral Form) is now in Georgia SHINES!
  For DFCS Field Personnel only, the Child Placement Referral Form tab is located in the FCC stage, under the Placement tab. To take full advantage of the pre-population feature of this form, users should ensure that the Person Detail, Health Detail, and Education Detail pages are completed in their entirety prior to launching the form. Many of the fields on the form pre-populate with data already entered in Georgia SHINES. Once the form is completed, save it and submit it here.