Current Providers
The mission of the Division of Family and Children Services (DFCS) Foster Care program is to strengthen families, protect children from further abuse and neglect and to assure that every child has a permanent family. The private provider community is an important and integral part of DFCS's ability to achieve its mission. The Room Board and Watchful Oversight (RBWO) supports the DFCS mission and provides guidance to Child Caring Institutions and Child Placing Agencies contracted with DFCS.
Resources For Current Providers
You have found the central location for forms and documents relevant to currently contracted RBWO providers!
- FY 2023 RBWO Minimum Standards
- FY 2022 GA+SCORE Provider User Manual
- FY 2021 PBP Measurements & Standards Guide
- PBP Measurements Training Videos
- PBP Provider Score Dispute Notification Form
- FY 2019 PBP Guide -- ILP/TLP Quick Guide (Please also use for FY 2021)
- PBP Provider Dispute Form Instructions
- RBWO Policy Violation Assessment Process Guide
- Policy Violation Self-Assessment Report - CCIs
Please click on the appropriate check for forms and instructions. For upcoming training information, click on the Training Calendar.
The Office of Provider Management hosts trainings for current providers, including the 120-hour RBWO Foundations training for new staff in specified roles, Reasonable and Prudent Parenting, Every Child Every Month (ECEM), and other topics. GA+SCORE also posts training information supplied by other DFCS departments, including IMPACT Train-the-Trainer sessions. OPM may also post registration information for other public and private trainings of interest to RBWO providers.
The latest eblasts and announcements are listed below, or click "All announcements" for all posted eblasts.
All approved Georgia Department of Human Services (DHS) policy is available on their Online Directives Information System(ODIS) website under the Manuals, Policies and Procedures heading. Look for Department of Family and Children Services and then Child Welfare.
Frequently Asked Current Provider Questions

Where are the key documents for current providers?

Can I log into GA+SCORE?

How do I log into GA+SCORE?

What is GA SHINES?

For CPAs: How do I remove a foster home member in GA+SCORE?
Upcoming Events
JUN
12
Mon
IMPACT Training
Crossroads Campus - Room 188
JUN
12
Mon
RBWO Foundations
JUN
21
Wed
RBWO Roles and Responsibilities
RBWO Roles and Responsibilities
JUN
26
Mon
RBWO Foundations
JUL
24
Mon
IMPACT Training
Business Building - Classroom D103